Built for Retail Mortgage Teams

Give retail LOs a clearer workflow, better borrower context, and faster follow-up — all in one system built for day-to-day execution.

Follow-Up

Where retail teams lose efficiency

Retail LOs juggle long-term borrowers, partners, and in-process loans — yet most systems don’t centralize tasks, follow-ups, and borrower communication in a single workflow.

Gizmo is the first tech decision we don't regret. Our team finally has a system built for conversion.

Scott Wirtanen
Founder/CEO of Honest Rate

Retail loan officers operate with long timelines and high-touch relationships, but their tools rarely support that reality. Borrowers move slowly, partners need consistent communication, and in-process loans demand timely follow-up—yet everything lives across different systems.

Tasks fall through the cracks. Borrower context gets lost between CRM entries, LOS updates, and email threads. And without a unified workflow, even strong LOs spend too much time searching for information instead of moving loans forward.

The result is predictable: slower response times, inconsistent borrower experience, and missed opportunities that should have been easy wins.

How Gizmo helps retail teams

Centralized borrower communication
Calls, texts, tasks, and notes all live in one place — tied directly to the borrower.
Borrower context instantly available
Credit, property data, LOS milestones, and past interactions surface automatically.
Better partner responsiveness
One place to manage realtor referrals, partners, and follow-ups.
Workflow alignment across branches
Statuses and triggers keep borrower journeys consistent everywhere.
Centralized follow-up
All tasks, notes, and borrower communication in one place.
Unified calls, SMS, and notes
Every borrower interaction captured in a single workflow.
Partner & referral visibility
Track and respond to realtor and partner referrals easily.
Borrower context surfaced automatically
Credit, milestones, property data, and past interactions appear instantly.
Clean LOS-driven workflows
Statuses and triggers align borrower journeys across branches.
Improved borrower experience
Faster follow-up with clearer context at each step.

Execution

Built for day-to-day LO execution

Retail LOs get clearer follow-up, better borrower context, and one place to manage communication and tasks.

Retail outcomes with Gizmo

More LO follow-through
30–50%
Faster borrower response
25%
Better partner responsiveness
100%

Easy rollout for retail teams

LOS sync, statuses, and borrower data configured for you
LOs onboard in under an hour
Partner and referral workflows standardized
Full reporting and visibility out of the box

See how Gizmo helps retail teams