Borrower Intake and Integrations

Mortgage borrower intake that starts with a usable loan file

Provide a world class borrower experience

Bring applications into one branded experience, review the file before qualification, and keep Encompass current as the borrower and your team work.

Hybrid borrower experiences, automated online approvals, license-aware routing and TCPA-compliant handoffs, with the file syncing to Encompass.

Borrower portal

Give borrowers one branded place to apply, review progress, sign documents, and complete requests.

Application intake

Capture applications from web forms, lead sources, and connected systems without rekeying the file.

Application review

Check applications for missing or conflicting information before qualification and route exceptions for review.

LOS integration

Keep borrower data, loan terms, credit, documents, conditions, and milestones synchronized with Encompass.

Borrower portal

One workspace for every borrower

Give borrowers a branded place to apply, follow their loan, sign documents, and complete requests. Because the portal extends the same loan workspace your team uses, new information arrives in context instead of becoming another handoff to reconcile.

Capabilities

  • Capture and update application information without rekeying borrower data.
  • Present outstanding signatures, documents, and requests as a focused task list.
  • Keep messages and uploaded files connected to the relevant loan and condition.
  • Show borrowers useful progress without exposing internal workflow noise.
  • Route borrowers to a licensed team member when the process needs human help.

Application intake

Capture every application in one flow

Bring applications into Gizmo from branded web experiences, connected lead sources, and supported systems. Gizmo normalizes the incoming borrower, property, and loan information so teams can start with a usable loan file instead of copying data between tools.

Capabilities

  • Support self-service applications and assisted intake by a loan officer.
  • Preserve source information while mapping it into the shared loan workspace.
  • Carry borrower consent and contact context into the next workflow.
  • Apply license-aware routing when a lead or borrower needs human assistance.
  • Continue from intake into review, pricing, and qualification without recreating the file.

Application review

Start qualification with a complete file

Review the application before product and eligibility decisions begin. Gizmo surfaces missing, incomplete, or conflicting information in the context of the loan, then directs exceptions to the person who can resolve them.

Capabilities

  • Check borrower, property, income, asset, credit, and loan-setup information for readiness.
  • Show what is missing without turning the application into a separate checklist system.
  • Keep supporting explanations and documents beside the facts they clarify.
  • Route ambiguous or sensitive items for human review.
  • Hand a consistent loan file into pricing, AUS, and scenario work.
  • Preserve the review context for the team that takes over next.

LOS integration

Keep your LOS in sync

Use Gizmo as the daily workspace while a supported LOS remains the downstream system of record. Connected workflows move loan information between systems so your team can adopt Gizmo without maintaining the same file twice.

Capabilities

  • Create or update LOS files from borrower and loan data already captured in Gizmo.
  • Exchange credit information, documents, conditions, and loan terms through supported connections.
  • Bring milestones and status changes back into the shared workspace.
  • Keep synchronization visible so exceptions can be reviewed instead of silently ignored.
  • Add more origination work to Gizmo without requiring an all-at-once migration.